Our Sustainability Strategy & Policies 2021

1. To inspire organisations to reduce their impacts by being the leading authority in sustainable supply chains

How we will achieve this:

  • To be the foremost sustainable procurement and ISO 20400 experts recognised by our clients and wider industry.
  • The ongoing implementation of an Environmental Management System that complies with the requirements of ISO14001.
  • By attracting, developing and retaining the best professionally qualified staff to deliver the very best service to clients.

2. To be a net zero business by 2030, achieving a year-on-year reduction in our carbon emissions 

How we will achieve this:

  • Measure our annual carbon impact and footprint, using our performance tool for our key aspects: office energy use, employee travel, business travel, delegate and courier transport for training and events.
  • Be carbon neutral from 2021
  • Make a Pledge to Net Zero and align to Science Based Targets
  • Engage staff, clients and stakeholders on our objectives, targets and progress.

3. To be a fair and inclusive employer

How we will achieve this:

  • Publish our executive pay gap data on our website annually
  • Publish gender pay gap data on our website annually
  • Publish our diversity profile
  • Conduct regular staff EDI training
  • Continue to develop sector leading EDI resources to improve and raise the EDI bar with clients and require our own people to use those resources

4. To uphold the highest standards of business ethics

How we will achieve this:

  • A fully signed up member of the Living Wage Foundation
  • A commitment to paying suppliers in 30 days, and not “paid when we’re paid”
  • A commitment of transparency to clients which includes:
    • Being transparent about time and costs from the outset of a project
    • Be transparent about our skills, competence and capacity to deliver projects to client satisfaction

5. To organise all of our training and events to the ISO 20121 standard

How we will achieve this:

  • Wherever possible, run training and events virtually
  • Use a balanced scorecard approach to select the most sustainable venue available with suitable facilities to host the events we offer
  • Continue to host events throughout the UK to minimise delegate travel
  • Undertake due diligence checks on venues and operators for sustainability risks and opportunities
  • Specify sustainable options for catering and associated services

6. To add value to the communities we work in

How we will achieve this:

Local Outlook 

  • An ongoing commitment to employ an apprentice. Identify opportunities to work with local colleges to encourage young people into the sector and provide opportunities for work placements to young peoploe
  • Where possible supporting SME and social enterprises
    • Measuring and increasing the number of SME and social enterprises we engage with, through procuring services (such as events) or pro-bono work.
    • Ensuring sustainability built into procurement decisions
      • Demonstrated by our pension provider, event venue choices and office space provider.
  • Investigate the potential for the business to be registered as a social enterprise.
  • Investigate a mentoring programme with local colleges

Global Outreach

  • Dedicate 2.5% of our revenue to our not-for-profit social enterprise sister company to spread knowledge on sustainable procurement
  • Dedicate pro-bono time and support to our not-for-profit social enterprise sister company to spread knowledge on sustainable procurement
  • Inspire businesses to become more sustainable by developing knowledge and providing businesses with free sustainability learning resources
  • To continue to develop knowledge and provide free sustainability resources (such as the www.ISO20400.org website) to wider industry, primarily through our community interest company


Implementation Plan

The table below provides an outline of the responsibilities for implementing our Sustainability Strategy. An overarching part of the implementation will be to publicise an annual Sustainability Update which includes the following key performance indicators:

  • Our Scope 1,2 and 3 carbon emissions;
  • % change of carbon emissions in the last 12 months;
  • Executive pay gap data (%);
  • Gender pay gap data (%);
  • % of suppliers paid within 30 days;
  • % of staff who are apprentices; and
  • Spend on CIC (£).

The document will be a short summary which displays the years performance versus the year before, with some explanatory text explaining how things have gone in the last 12 months and if targets have been met.

These reports are available below:

Action Sustainability Sustainability Policy – Implementation Plan

Gender Pay Gap Report- April 2020

Diversity Profile Report – April 2020

Carbon Footprint 2019

Action Sustainability are accredited to the international standards ISO 9001:2015 Quality Management, and ISO 14001:2015 Environmental Management.

These policies will be reviewed on an annual basis every April.

Ian Heptonstall